If renaming the folders didn’t do the trick you can try moving them from their default location. Start Adobe Premiere Pro and check if you can import your video files into the editor. So all you have to do is make sure that all Adobe applications, including the Adobe Premiere Pro, are closed and then go to the location at which these folders are stored and change their names to Media Cache Files_OLD and Media Cache_OLD. The default location of Media Cache Database and Media Cache Files folders is /Users/Library/Application Support/Adobe/Common on Mac computers and \Users\\AppData\Roaming\Adobe\Common on PC computers. If the issue persists, there are a few more things you can do.
Restart the application after you’ve cleaned both of these folders and try to import the video clips into the project once more. Once the Preferences window pops up on the screen, click on the Media tab and then proceed to delete all files that are stored in the Media Cache Database and Media Cache Files folders. If you tried to import a video file into a project and the app notified you that it cannot import the file because there is no audio stream, you should head over to the Edit menu and select the Preferences Tab. There are numerous factors that can cause Adobe Premiere Pro to stop functioning properly, and if the app won’t let you import video files into a project because it has no audio or video streams, there are few things you can do to fix this without having to reinstall the operating system on your computer or the version of Adobe Premiere Pro you’re currently using. Read More to Get : Best Audio Mixer Software to Trim Your Sound Easily > Four Ways to Solve Audio Importing Issues in Adobe Premiere Pro
This problem can be solved quickly, so in this article, we are going to show you a few different methods of fixing audio importing issues in Adobe Premiere Pro. This can be quite frustrating, even though, in most cases, you won’t use the sound that was recorded by the camera in the final cut of your video. All video files that are captured with GoPro and other types of digital cameras contain sound, but in certain situations, you may get the ‘The file has no audio or video streams’ after you try to import mp4, mov and MTS files into Adobe Premiere Pro.
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